13 oct
|
Peak Support
|
Neuquén
13 oct
Peak Support
Neuquén
All Jobs > Creative Lead (For Pooling) | Argentina
At Peak Support, we are passionate about delivering exceptional service to our customers and clients.
As a rapidly growing services provider, we offer a wide range of services including customer support, sales operations, and business process outsourcing to high-growth companies.
Our commitment to providing outstanding customer experience and supporting our clients as they grow and scale is at the heart of everything we do.
We're looking for a Creative Lead for a mission-driven food company who will take business objectives, product benefits, customer problems, offers, and brand stories and turn them into compelling creative.
You will work across both organic and paid channels.
Organic content should educate, build trust, tell stories, and create community.
Paid creative needs to capture attention, communicate a clear problem or benefit, and drive action.
You need to understand the difference—and know how to create effectively for both.
Key Responsibilities
Write and refine headlines, hooks, ad copy, product messaging, calls to action, and campaign conceptsCreate strong visual assets that combine copy, typography, imagery, product photography, and designDevelop creative for paid social advertising, including static and video conceptsCreate organic social content across Instagram, Facebook, TikTok, YouTube, and other channelsTurn topics such as fiber and gut health into simple, compelling consumer educationSupport website and ecommerce creative, including homepage messaging, product pages, landing pages, and promotionsSupport email campaigns, product launches, founder communications, and customer educationMaintain a consistent brand voice and visual identity across all customer touchpointsDevelop templates and creative systems that allow the team to produce more high-quality content efficientlyWork with the paid media team to review performance and use those learnings to improve future creative
Paid Advertising
You do not need to manage advertising accounts or be a media buyer,
but you do need to understand paid advertising creative.You should be comfortable with:Hooks and scroll-stopping creativeProblem-to-solution messagingCustomer pain points and benefitsDirect-response copywritingStatic and video advertisingCalls to actionCreative testingUsing performance data to improve future work
The goal is not simply to create advertising that looks good.
We want creative that communicates clearly and performs.
AI & Creative Tools
We expect the Creative Lead to embrace AI, automation, templates, image-generation tools, design platforms, and other technologies that improve productivity.
AI should accelerate your thinking and execution.
It should not replace your thinking.
You must already understand copywriting, design, branding, and marketing fundamentals.
We want someone who combines human judgment, creativity, and taste with modern technology.
What Success Looks Like
Success means building a stronger and more recognizable brand while improving the quality, speed, consistency, and performance of creative.
We should see stronger concepts and hooks, clearer communication of product benefits, more effective paid advertising, consistent creative across channels, and growing consumer awareness around fiber, gut health, clean nutrition, and allergen-friendly food.
Most importantly, we want someone who treats the company's creative output as something they own.
Peak Support and our Work-from-Home PLUS model
At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.
We don't do this with ping pong tables or video games.
We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers.
We're proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.
Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth.
Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.
Requirements
What We're Looking For
Professional experience in both copywriting and design, with a strong portfolio demonstrating both disciplinesExperience with consumer brands, preferably ecommerce or DTCExperience creating paid social advertising creative and a strong understanding of organic social contentStrong typography, layout, visual hierarchy, and persuasive copywriting skillsAbility to translate product features into compelling customer benefitsComfort using AI and emerging creative toolsStrong attention to detail, organization, and ability to manage multiple creative projectsComfort receiving feedback, iterating quickly, and working independently without constant directionExperience with food, wellness, CPG, nutrition, or mission-driven consumer brands is a plusMeet deadlines and communicate proactivelyUnderstand the objective behind an assignment before executing itBring ideas and solutions, not just identify problemsMaintain high standards across both copy and design and take ownership of brand consistencyRespond constructively to feedback and learn from creative performanceUse AI and other tools intelligently without becoming dependent on themWork with urgency while maintaining quality and attention to detail
***Note: This position is currently on pooling status.
We are accepting applications to build a pool of qualified candidates for potential upcoming hiring needs.
Please note that there is no definite timeline for when the position will move forward.
Applications will be reviewed as opportunities become available, and shortlisted candidates may be contacted for the next steps.
#J-*****-Ljbffr
📌 Creative Lead (For Pooling) | Argentina (Neuquén)
🏢 Peak Support
📍 Neuquén