Join Hire Hangar and work with fast-growing integral companies while building a long-term career.Job Title: Legal Intake CoordinatorLocation: RemoteTime Zone: US Time Zones (EST-PST)We are seeking a client-focused and process-driven Legal Intake Coordinator to serve as the first point of contact for prospective clients across a general practice law firm.Key ResponsibilitiesServe as the initial point of contact for all prospective client inquiries via phone, email, and web formConduct structured intake interviews to gather relevant case information and assess potential fitAccurately enter and manage prospect data within the firm's CRM and case management systemQualify leads and route cases to the appropriate attorney or practice area based on established criteriaSchedule consultations and follow up with prospective clients to reduce no-show ratesPrepare and send intake packets, engagement letters, and onboarding documentation to new clientsTrack intake metrics and provide regular updates on lead volume, conversion rates, and pipeline statusMaintain consistent follow-up with unconverted leads to maximize consultation bookingsRequired QualificationsMinimum 2 years of experience in a legal intake, client services, or customer-facing coordination roleFamiliarity with legal intake procedures and the general operations of a law firm environmentOutstanding verbal and written English communication skills,



with a warm, empathetic, and professional toneStrong ability to gather detailed information efficiently while maintaining a positive client experienceExperience managing CRM systems and maintaining accurate data records across a high-volume pipelineMust have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US or UK-based law firms.
Applications without this experience will not be considered.Preferred QualificationsFamiliarity with US law, legal procedures, and court systems is a strong advantageExperience using legal CRM or intake platforms such as Lawmatics, Clio Grow, or Lead DocketBackground supporting intake across diverse practice areas including personal injury, family law, or immigrationFamiliarity with legal consultation workflows, fee agreements, and client onboarding processesExperience with sales or conversion-focused communication strategies in a legal or professional services contextTools & TechnologyLegal CRM/intake platforms (Lawmatics, Clio Grow, Lead Docket, or similar)Case management software (Clio, MyCase, or similar)Google Workspace (Gmail, Calendar, Drive)Slack, Zoom, and other remote collaboration tools
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📌 Legal Intake Coordinator (Rincón de los Sauces)
🏢 Hire Hangar
📍 Rincón de los Sauces