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Job Title: Leasing and Tenant Services Specialist (US Property Management) Location: Remote Time Zone: US Time Zones (EST–PST) Role Overview We are looking for a proactive and tenant-focused Leasing and Tenant Services Specialist to support leasing operations and tenant experience across a US residential portfolio.
This role is central to keeping occupancy rates high, tenants satisfied, and properties well-maintained.
You will handle everything from leasing inquiries and lease renewals through to maintenance coordination and rent follow-up.
Prior hands-on experience working in US property management is essential — candidates without this background will not be considered.Key ResponsibilitiesHandle inbound leasing inquiries, schedule showings, and guide prospective tenants through the application processPrepare and manage lease agreements, renewals, and related documentationMonitor rent collection, identify delinquencies, and follow up with tenants on outstanding balancesCoordinate and track maintenance and repair requests, ensuring timely resolution through vendor managementBuild and maintain strong tenant relationships, addressing concerns and resolving issues efficientlyManage move-in and move-out coordination including walkthroughs, inspections, and deposit trackingMaintain up-to-date tenant records,



lease files, and property data within property management systemsProvide regular updates to property owners on occupancy, maintenance status, and tenant mattersRequired Qualifications1+ years of leasing or property management experience within the US residential real estate marketDemonstrated experience across leasing, rent collection, tenant communication, and maintenance coordinationWorking knowledge of US leasing practices, rental agreements, and tenant management processesExperience using US property management platforms such as AppFolio, Buildium, Yardi, or similarMust have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US-based companies.
Applications without this experience will not be considered.Preferred QualificationsExperience in leasing for multi-family or single-family residential portfolios in the USKnowledge of US fair housing laws and tenant rights regulationsFamiliarity with online listing platforms such as Zillow, , or similarSpanish language proficiencyTools & TechnologyAppFolio, Buildium, Yardi, Propertyware, or similarGoogle WorkspaceSlack, ZoomZillow, , or similar listing platformsTask and project management tools (Asana, ClickUp, Trello)
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📌 Leasing And Tenant Services Specialist (Rincón de los Sauces)
🏢 Hire Hangar
📍 Rincón de los Sauces