WSP is seeking an AI Operations & Enablement Analyst to enhance service desk readiness by creating knowledge base content and delivering targeted enablement for the Service Desk and OSS.
The role measures adoption and communicates impact through dashboards and leadership readouts.You will maintain playbooks, produce troubleshooting articles, and track metrics by region and business line, driving improvements across teams and product feedback with a focus on first-contact resolution.
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📌 Ai Enablement & Support Ops Lead (Mendoza)
🏢 Siena AI
📍 Mendoza
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