Location: CABA Other locations: Primary Location OnlySalary: CompetitiveDate: Jul 22, ****Job descriptionJob description : Requisition ID: ** The opportunity As an Americas Learning & Development (L&D;) Projects Specialist - Senior Associate you'll provide advanced operational, process, and technology support to learning projects or programs.
This includes supporting functions and processes within learning, including the quality assurance of learning documentation, collection of documentation required for internal reviews and analysis, as well as the maintenance outcomes of learning items in our internal systems.
In this role you will be expected to produce high quality deliverables and assist on special projects where needed.Your key responsibilitiesDrive portfolio management activities include feedback and consumption reporting and analysis to support course maintenance/retirement recommendations.Maintain facilitator, participant and on-demand self-study materials repository in SharePointSupport project management efforts for a portfolio of less complex learning projects or programs, while assisting senior team members with larger projectsCreate and maintain project/program documentation, including project plans and timelinesCommunicate progress, barriers, risks, and benefits to team members and clients to ensure project successComplete or collect all documentation required for SuccessFactors learning management systemCourse/Item publication,



Course/Item revision and item assignmentComplete quality checks on data related to the content development process and on required documentation for publicationMaintain a comprehensive knowledge and awareness of the item and program publication process and item revision processExecuting course maintenance, decommissioning, and AMR (annual maintenance review) processes, and providing overall curriculum pipeline management with business stakeholders and senior team membersSupport reporting, vendor management, maintenance processes, and communication efforts related to learning projectsCoordinate with external training vendors and internal stakeholders to schedule, publish, and maintain learning offeringsSupport vendor contract renewals and purchase order workflowsManage ServiceNow tickets and process for credit awarding related to external training vendors, ensuring accurate and timely processingOffer operational reporting and analysis, suggesting improvements based on workflow and process analysisRespond to the needs of managers, sponsors, and stakeholders, identifying alternative solutions and facilitating cross-project solutionsUpdate learning team resources (e.g., SharePoint, OneNote) to maintain content relevancyKnowledge and Skills RequirementsStrong spoken and written English skills to work in an international environmentStrong organization,



time management and prioritization skillsStrong communication and collaboration skills - work effectively with colleagues and teams in different geographical locations and ability to build strong relationships in a multicultural environmentBasic knowledge of Microsoft Office 365 suite (word, excel, PowerPoint)Ability to use AI enabled tools effectivelyAbility to review and summarize data pointsAbility to solve problems, make recommendations, and present solutions to team members.Strong organizational skills to schedule, execute, and complete tasks, often delivered in quick successionAbility to learn new processes and skills quicklyAbility to prioritize tasksDemonstrable experience of managing multiple projects in parallel in an organized and coordinated way, with exceptional qualityCommercial acumen and business awarenessAdditional SkillsIntermediate knowledge of Microsoft Excel would be a great advantage (e.g., Pivot Tables, Formulas, Formatting, Data Cleaning, etc.)Knowledge of learning development processes and standardsOptional not required - Knowledge and hands on experience of ServiceNow and SuccessFactorsOther RequirementsFlexibility in working hours to accommodate multiple time zones as neededThis role works with team members in all US time zonesJob RequirementsEducationBachelor's degree or equivalent experienceExperience : Experience working in a professional services or corporate environmentExperience working in learning and development is preferredWorking in international and diverse environments3-7 years' work experience preferred
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📌 Talent Services L&D Senior Associate - Americas L&D Projects Specialist (Consulting) - Ey Gds (Buenos Aires)
🏢 EY
📍 Buenos Aires