Key responsibilities

• Lead day-to-day operational ownership for network services, including complex troubleshooting and coordinated restoration.

• Drive incident and problem management: run structured investigations, produce high-quality RCAs, and ensure corrective/preventive actions are delivered.

• Participate in and support major incident management (communications support, technical lead support, mitigation execution).

• Design and implement production-grade automation using Python, Shell, and Ansible (e.g., drift detection, change validation, automated diagnostics, safe rollout helpers).

• Engineer/support across:

• SD-WAN, SDA, and broader software-defined networking (SND)

• Routing and Switching

• Firewalls, Load Balancers, Proxies

• Improve reliability via standardization, guardrails, repeatable runbooks, and continuous validation.

• Build observability insights with developers/platform teams: actionable dashboards, high-signal alerting, and service health metrics.

• Apply SRE practices: operational readiness, toil reduction,



and reliability thinking; working understanding of NFRs and FMEA (or equivalent risk methods).

Required qualifications

• Demonstrated experience in incident response and problem management, including ownership of RCAs through closure.

• Strong hands-on networking skills across enterprise routing/switching and security/L4–L7 components.

• Strong automation capability using Python, Shell, and Ansible in production operations.

• SRE mindset with practical understanding of reliability concepts, NFRs, and risk analysis approaches (including FMEA familiarity).

• Ability to work independently, prioritize effectively, and deliver with minimal oversight.

Preferred qualifications

• Experience with Cisco ACI / Fabrics.

• VMware NSX experience (nice-to-have).

• Certifications such as CCNP (preferred), CCNA, and other vendor certifications.

• Experience in a financial institution / regulated environment (advantage)

• Advanced

📌 Site Reliability Engineer (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires