Content Production Specialist Apply: Argentina Virtual: Full time: Posted 2 Days Ago: R-115471The **Content Production Specialist** is responsible for performing quality assurance (QA) on technical and support content related to **consumer devices and technology** prior to publication, acting as the final validation point before content is released to premium customers. This role requires **technical acumen in device-related content (e.g., smartphones, IoT, consumer electronics)** and focuses primarily on **English-language content**, with occasional support in Spanish.

It requires **exceptional attention to detail**, **strong writing and proofreading skills**, and a **genuine interest in technology and troubleshooting**.**Key Responsibilities*** Perform **QA on technical and support content** primarily in **English** and occasionally in **Spanish**, including **user manuals, videos, how-to guides, and troubleshooting articles.*** Review content for **grammar, spelling, accuracy, formatting, categorization, device associations,** and **adherence to established quality and style guidelines.*** Ensure published content delivers a **premium customer experience** and does not include references to **competitors, retailers, or negative product messaging**.* **Approve** and **publish** content in the **CMS**, or reject submissions with **clear,



actionable feedback** when standards are not met.* Collaborate closely with **linking agents, technical writers, and QA specialists** across **integral teams.*** Identify **content gaps, missing device coverage**, and **opportunities to improve content quality and completeness**.* Stay informed about **technology trends, consumer devices, IoT, and emerging topics relevant to content creation**.* Independently manage a **QA work queue**, including **backlog prioritization**.**Required Skills & Qualifications*** **Bilingual** or highly fluent in both **Spanish and English (written and verbal).*** **Excellent writing, proofreading, and content review skills**.* **Strong attention to detail and analytical mindset**.* **Passion for technology,** with the ability to **quickly learn new devices, tools, and concepts.*** Ability to work **independently** in a fully remote environment.* **Strong communication skills** to provide **clear feedback** and collaborate with distributed teams.**Preferred Background*** Experience in **content QA, technical writing, technical translation, copywriting, or technical support.*** Experience working with **CMS platforms** or structured content workflows.* Exposure to **device troubleshooting, technical support environments, or knowledge base/content creation.*** **Bachelor’s degree preferred, but not required if relevant experience is demonstrated.**

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📌 Content Production Specialist (Buenos Aires)
🏢 Assurant
📍 Buenos Aires