Job Title: Bilingual Patient Intake & Front Desk Coordinator

Position Type: Full-Time

Work Hours: Monday–Thursday: 8:00 AM–5:00 PM CDT, Friday: 8:00 AM–4:00 PM CDT (includes a 1-hour unpaid break each day except Friday)

Work Days: Monday–Friday

Salary: $6–$8 per hour, depending on experience

Workplace: Remote

Preferred Candidate Location: LatAm

Language Requirement: Bilingual – English and Spanish

About the Practice Our client is an established medical practice specializing in pain management and interventional pain care, supporting patients experiencing chronic and acute pain conditions. The practice provides outpatient treatments and procedures designed to help patients manage pain and improve their quality of life. The practice serves a diverse patient population, including a significant number of Spanish-speaking patients, making strong bilingual communication essential for this role. We are looking for a dependable and patient-focused Bilingual Medical Front Desk & Patient Intake Virtual Assistant to support the practice's day-to-day front desk operations.



This person will often be one of the first points of contact for patients, so we are looking for someone who can communicate professionally and warmly in both English and Spanish while keeping patient information, appointments, referrals, and follow-ups organized.

Scope of Work & Responsibilities
- Answering incoming patient calls and making outbound calls as needed.
- Communicating confidently and professionally with patients in both English and Spanish.
- Scheduling, rescheduling, and confirming patient appointments.
- Conducting new patient intake, including collecting and accurately documenting:
- Patient demographics and contact information
- Insurance information
- Other required intake information and documentation
- Assisting patients with general questions and directing inquiries appropriately.
- Managing and coordinating patient referrals.
- Handling patient forms and other routine front de

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