At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
Our Non-Certified Pharmacy Technicians are working toward their national certification while gaining hands-on experience supporting pharmacists in the preparation and distribution of prescription medications. In this role, you'll assist with prescription processing, insurance billing, inventory, and customer service, all while building the skills and knowledge needed to grow in your pharmacy career. If you are detail-oriented, eager to learn, and passionate about helping people, we'd love to have you on our team.
What You’ll Do
- Provide prompt, friendly customer service by greeting customers with a smile, learning their names,
and making every interaction a positive one
- Handle customer inquiries that do not require a pharmacist's expertise and judgment
- Accept new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist
- Contact doctor's offices to take or request refill prescriptions as needed
- Gather and maintain accurate patient information required to prepare prescriptions
- Assist pharmacists in preparing prescription drug products for dispensing
- Prepare and affix labels to prescription containers and prepare prescriptions to be mailed
- Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting
- File prescriptions after they have been dispensed and report any medication errors to appropriate personnel
- Order, check in, and stock pharmacy supplies and log invoices as necessary
- Perform cash transactions accurately
- Administer vaccines as a