WSP is seeking an AI Operations & Enablement Analyst to support readiness by building knowledge base content and targeted enablement for the Service Desk and OSS to improve first-contact resolution.
The role tracks adoption metrics, analyzes trends to remove barriers, and produces dashboards with clear recommendations for leadership. You will maintain playbooks and governance, deliver enablement through walkthroughs, and segment insights by persona, region, and business line to inform actions.
📌 AI Enablement (Mendoza)
🏢 Somewhere
📍 Mendoza
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