Job Overview

CS Outsource is looking for an experienced Short-Term Rental (STR) Property Manager Virtual Assistant to support US-based clients with the daily management and operations of vacation rentals and short-term rental properties. The idóneo candidate will have hands-on experience with Airbnb, Vrbo, Guesty, Hostaway, and other property management systems, along with strong skills in guest communication, maintenance coordination, and listing management.

Key Responsibilities

- Manage day-to-day operations of short-term rental (STR) properties listed on Airbnb, Vrbo, and other booking platforms.
- Handle guest communication, booking inquiries, check-in/check-out instructions, complaints, and guest concerns.
- Manage reservations, availability calendars, and listing updates across multiple booking platforms.
- Use Guesty, Hostaway, or similar property management systems to manage reservations and streamline daily operations.
- Monitor pricing, occupancy, and booking performance to support revenue growth.
- Coordinate cleaning teams, maintenance vendors, and property inspections between guest stays.
- Resolve guest issues, urgent maintenance requests, and operational escalations promptly.
- Maintain accurate property records, booking details, and operational documentation.
- Communicate with property owners regarding property performance, maintenance, and operational updates.
- Ensure properties are guest-ready and meet quality standards before check-in.
- Monitor guest reviews and feedback and implement improvements to enhance guest satisfaction.
- Follow established standard operating procedures (SOPs) and help improve operational efficiency.

Requirements





- Proven experience in STR property management or vacation rental operations.
- Hands-on experience with Airbnb and Vrbo.
- Practical experience using Guesty, Hostaway, or similar property management systems.
- Strong understanding of guest relations, reservation management, and property operations.
- Experience coordinating cleaning, maintenance, and property turnovers.
- Excellent written and verbal English communication skills.
- Strong organizational, problem-solving, and multitasking abilities.
- Ability to manage multiple properties and handle time-sensitive issues.
- High attention to detail and a guest-focused mindset.
- Ability to work independently in a remote environment.

Preferred Qualifications

- Experience with property management systems such as Guesty, Hostaway, Hospitable, Lodgify, or Hostfully.
- Familiarity with revenue management tools such as PriceLabs or Beyond Pricing.
- Experience with channel management, pricing optimization, and occupancy management.
- Knowledge of vendor management, maintenance coordination, and owner reporting.
- Previous experience supporting US-based property management companies.

Working Hours

- Full-time, aligned with US business hours.
- Flexibility to handle urgent guest issues and operational needs when required.

Why Join Us?

- Fully remote work opportunity.
- Work directly with US-based clients.
- Gain experience managing short-term rental portfolios.
- Opportunities for long-term career growth.
- Collaborative and professional work environment.

Apply Now If you have hands-on experience in STR property management, Airbnb operations, and platforms such as Guesty or Hostaway, we’d love to hear from you. Apply now to join CS Outsource and support growing short-term rental businesses.

📌 Virtual Assistant (Argentina)
🏢 CS Outsource
📍 Argentina