About the Role
Our client is seeking a friendly, efficient, and customer-oriented Front Desk Agent to be the welcoming face of their hotel in Sandton. This role is essential for creating a positive first impression and ensuring guests have a comfortable and enjoyable stay. You will be responsible for managing check-ins and check-outs, handling guest inquiries, and providing information about hotel services and local attractions. The idóneo candidate possesses excellent communication skills and a passion for hospitality, with the ability to balance on-site duties with administrative remote tasks.
Key Responsibilities
- Perform efficient and courteous check-in and check-out procedures for guests.
- Handle guest inquiries, requests, and complaints in a professional and timely manner.
- Provide information on hotel amenities, services, and local points of interest.
- Manage reservations, room assignments, and assist with any special guest requests.




- Process payments accurately and maintain cash drawer integrity.
- Coordinate with housekeeping and maintenance departments to ensure rooms are ready and issues are resolved.

Requirements
- Previous experience as a Front Desk Agent or in a similar customer service role.
- Proficiency in hotel property management systems (PMS) is a plus.
- Excellent communication and interpersonal skills.
- Ability to multitask and remain calm and professional in a busy environment.
- A positive attitude and commitment to providing outstanding guest service.

Benefits
- Competitive annual salary and potential for service tips.
- Opportunities for learning and growth within the hospitality industry.
- Staff meals and uniform provided.
- Employee discounts on hotel stays and dining.
- A dynamic and friendly work environment.

📌 Front Desk Agent (Hurlingham)
🏢 Placements24
📍 Hurlingham