ICANotes is a health tech company founded in 1999 and headquartered in Annapolis, Maryland. It provides a cloud-based Electronic Health Record (EHR) and practice management system built exclusively for psychiatry, therapy, and addiction treatment providers.

About the role As an Accounts Receivable Clerk at ICANotes , you will be responsible for handling customer billing inquiries via email and phone, collecting and posting customer payments, and updating customer subscription profiles in Zoho.

What you'll do - Monitor customer ticket queue and respond to customer inquiries via email and phone

- Analyze customer invoices and adjust as needed
- Resolve discrepancies with customer payments and account information
- Assist in the collections process of past due accounts
- Be open to providing feedback around optimizing internal processes




- Protect the organization's value by keeping information confidential
- Update job knowledge by participating in educational opportunities Qualifications - Experience in billing or accounts receivable preferred
- Experience working with CRM tools preferred
- Strong analytical skills and attention to detail
- Excellent communication and interpersonal skills
- Proficiency in billing and accounting software
- Problem-solving skills to address and resolve billing discrepancies
- Expertise in auditing and identifying discrepancies in financial records
- Previous experience in a customer service or customer facing role
- Proficient in PC and data entry skills
- Fluent in English Originally posted on Himalayas

📌 Accounts Receivable Clerk (Argentina)
🏢 ICANotes
📍 Argentina