Job Title: Customer Service Representative About Virtustant Virtustant is a remote staffing company that connects talented professionals in Latin America and South Africa with growing US businesses. We recruit, vet and support our team members so they can build long-term remote careers with international clients.
About The Role Be the voice of our clients' businesses, helping their customers by phone, email and chat.
Responsibilities - Answer inbound calls, emails and chats - Resolve questions, orders and issues - Log every interaction in the help desk or CRM - Escalate complex cases to the right team - Follow up to make sure customers are satisfied - Keep up to date with products and policies Requirements - 1+ year of customer service experience - Advanced English (C1 or higher)
with clear pronunciation - Empathy, patience and a problem-solving attitude - Comfortable with help desk tools - A quiet workspace, a headset and a reliable internet connection Nice To Have - Zendesk, Freshdesk or Gorgias - Experience in e-commerce or with US customers English Level Advanced (C1 or higher), with clear pronunciation Schedule Full time, US business hours What We Offer - 100% remote work from your home country - Long‑term positions with US‑based companies - Payment in USD or local currency, according to your preference - Ongoing support from the Virtustant team
📌 Customer Service Representative (Argentina)
🏢 Virtustant
📍 Argentina
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