Job Title: Customer Success Specialist About Virtustant Virtustant is a remote staffing company that connects talented professionals in Latin America and South Africa with growing US businesses. We recruit, vet and support our team members so they can build long-term remote careers with international clients.
About The Role Help our clients' customers get the most out of their products, from onboarding to renewal.
Responsibilities - Onboard new customers and guide them through setup - Be the main point of contact for a portfolio of accounts - Run check-in calls and track account health - Spot risks and upsell opportunities - Gather customer feedback and share it with product and sales - Keep the CRM up to date Requirements - 2+ years in customer success,
account management or customer support - Advanced English (C1 or higher) - Strong communication and relationship-building skills - Experience with CRMs (HubSpot, Salesforce or similar) - Organized and proactive Nice To Have - SaaS experience - Tools like Intercom or Gainsight English Level Advanced (C1 or higher), written and spoken Schedule Full time, US business hours What We Offer - 100% remote work from your home country - Long-term positions with US-based companies - Payment in USD or local currency, according to your preference - Ongoing support from the Virtustant team
📌 Customer Success Specialist (Argentina)
🏢 Virtustant
📍 Argentina
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