Tidal is seeking a Customer Support Specialist (eCommerce) to assist creators running online shops and memberships. You will manage Zendesk tickets, handle orders, shipping, refunds, replacements, and account concerns with clear, empathetic guidance. This remote, full-time contractor role requires strong troubleshooting, careful documentation, and the ability to escalate when needed. You’ll work across internal tools and knowledge bases to improve the customer experience and support workflows.
📌 Remote Ecommerce Support Specialist (Buenos Aires)
🏢 Tidal
📍 Buenos Aires
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.