13 oct
|
graph8
|
Buenos Aires
13 oct
graph8
Buenos Aires
graph8 is making revenue programmable. Our platform brings together CRM, outbound email, calling, scheduling, data and AI-powered workflows to help B2B companies build and run their go-to-market operations.
We’re looking for a client-facing marketer who can build strong customer relationships and give practical advice on how to grow. You’ll help customers decide whom to target, what to say and where to focus, then work with our execution team in Lahore to put those plans into action.
This is a hands-on individual-contributor role with ownership of customer accounts. It suits someone with experience in B2B marketing, agency account management or customer success who’s ready to take more responsibility.
What you’ll do
- Lead onboarding and understand each customer’s business, offer, target audience, sales process and growth goals
- Help customers clarify their adecuado customer profile, target accounts and buyer roles
- Recommend messaging, offers and campaign priorities that fit their goals, budget and resources
- Lead regular customer conversations with clear recommendations, decisions and next steps
- Interpret campaign and funnel performance, identify what needs attention and recommend improvements
- Set realistic expectations and explain trade-offs honestly, including when results fall short
- Turn agreed plans into clear briefs for our Lahore team, with owners, deadlines and success criteria
- Review delivery, coordinate fixes and keep customers informed without waiting for the next scheduled call
- Identify retention risks early and support renewals and relevant expansion opportunities
- Use AI tools to improve research, preparation, analysis and follow-through while checking their output
How you’ll work with the team
You own the customer relationship, account plan and go-to-market recommendations.
Our Lahore team handles campaign setup, production, operational execution and technical implementation.
Together, you’ll agree on achievable commitments, review results and improve performance. You should understand the work well enough to guide the customer, write a useful brief and recognize when a specialist is needed.
What we’re looking for
- Around 2–4 years of relevant experience, or equivalent evidence of strong client work
- Experience in a B2B marketing agency, lead-generation business, marketing-services company or customer-facing GTM role
- Examples of advising customers on marketing decisions and explaining why you recommended a particular approach
- Working knowledge of targeting, positioning, outbound campaigns, lead qualification and sales funnels
- Confidence discussing campaign results and distinguishing activity from meaningful business outcomes
- Excellent spoken and written English for leading US customer conversations
- Good judgment, curiosity, organization and reliable follow-through
- Comfort handling difficult conversations, challenging assumptions respectfully and asking for help when needed
- Willingness to work from our office during agreed US customer-facing hours
Deep coding expertise or specialist-level knowledge of every marketing channel isn’t required. We care about your ability to understand the customer’s situation, recommend sensible next steps and get the right work done with the team.
What success looks like
- Customers understand the plan, the results and what happens next
- Recommendations reflect the customer’s business and the available evidence
- The execution team receives clear, actionable priorities
- Commitments are completed and problems are escalated early
- Accounts make measurable progress toward agreed monthly goals
- Customers see value in the relationship and choose to continue working with us
📌 Client Success Manager:B Marketing & GTM (Excellent English) (Buenos Aires)
🏢 graph8
📍 Buenos Aires