About Us

CTI is a leading provider of industrial automation and control solutions, helping manufacturers improve productivity, efficiency, and performance. We specialize in automation technologies including robotics, motion control, machine vision, pneumatics, and industrial control systems. Backed by experienced engineers and strong application expertise, CTI partners with customers to develop innovative, reliable solutions that solve complex automation challenges and optimize manufacturing operations.

Visit our website: cti-ct.com

Responsibilities & Qualifications

Summary:
The Technical Inside Sales Representative is responsible for developing and maintaining strong customer relationships, acting as the primary point of contact for inquiries, issues, and sales opportunities. This role focuses on driving revenue growth by identifying upselling and cross-selling opportunities, expanding product usage within existing accounts, and proactively addressing customer needs. They analyze account trends, monitor market activity, and adjust sales strategies to maximize margin. Additionally,



they collaborate with internal teams, including outside sales, operations, and business development—to ensure seamless customer experiences and long-term account success.
Core Job Duties
• Develop and maintain strong relationships with assigned customer accounts
• Act as the primary point of contact for customer inquiries, issues, and requests
• Proactively monitor account performance and identify growth opportunities
• Responsible for upselling, cross-selling, and expanding product usage within accounts
• Gain customer acceptance by explaining product applications, including product features & benefits, assisting with special orders and specialty applications.
• Address customer concerns promptly, ensuring high satisfaction levels
• Responsible for order fulfillment and work to resolve issues effectively
• Educate customers on new products, features, and services
• Collaborate with b

📌 Inside Sales Coordinator (San Ramon de la Nueva Oran)
🏢 Flow Control Group
📍 San Ramon de la Nueva Oran