Residential Cleaning Virtual Assistant
Position Type: Full-Time, Remote
Working Hours: U.S Business Hours

About the RoleWe’re looking for an organized, reliable, and customer-focused Residential Cleaning Virtual Assistant to support the daily operations of a residential cleaning business. You’ll manage cleaning schedules, coordinate bookings, communicate with homeowners, and maintain accurate client records to ensure appointments run smoothly.
This role is adecuado for someone who enjoys helping customers, managing multiple priorities, and keeping daily operations organized in a remote environment. Strong communication, attention to detail, and proactive follow-through are essential.

What You’ll OwnScheduling & Calendar Management
• Manage the daily cleaning schedule and coordinate appointments for residential clients.
• Book new appointments, update existing bookings, and resolve scheduling conflicts.
• Confirm appointments and communicate schedule changes to clients.
• Keep the calendar organized and ensure important booking details are accurate.





Client Communication & Customer Service
• Serve as the first point of contact for homeowners through phone, email, and messaging platforms.
• Respond to client inquiries professionally and in a friendly manner.
• Send booking confirmations, reminders, and follow-up messages.
• Ensure clients receive timely updates and a positive service experience.

Booking & Client Intake
• Process new service requests from initial inquiry through confirmed appointment.
• Collect important details about the home, access instructions, and service preferences.
• Enter booking information accurately into the relevant systems.
• Ensure all necessary details are available before each scheduled cleaning.

Issue Resolution & Follow-Up
• Address client concerns and coordinate rescheduling for cancelled or missed appointments.
• Identify scheduling or service-related issues and escalate them promptly when needed.
• Follow up on unresolved request

📌 Residential Cleaning Virtual Assistant (Argentina)
🏢 Pavago
📍 Argentina