Qualifications:
• SHIPBOARD Employment
• Proven 5* Luxury experience required with minimum of 6-8 years of professional experience in luxury hotel operations/luxury atmosphere and service culture (multi-outlet) and at least 5 years at a management level.
• Strong leadership skills, Attention to details and exceptional Guest experience focus
• Previous cruise line experience is an advantage, but not limited to experience in luxury hospitality, and other service-driven industries.
• Excellent fluent English (verbal and written). Conversational skills in additional languages are considered an asset.
Duties and Responsibilities:
• Takes responsibility for all aspects of hotel operations to ensure optimum guest satisfaction through a welcoming and efficient guest service experience and foster crew friendliness
• Forbes Standard: Embrace and Aspire to be Forbes 5 star
• Forbes standard training: Crew are fully made aware of Forbes standard requirement and ship ready for possible inspection
• ATRI – Ability to resolve challenges onboard and all issues are solved onboard
• Daily powerful and inspiring Morning meeting Mentors and supports Heads of departments, identifies training needs, and talent development
• Actively participates in weekly public health inspections and ensures corrective actions are completed
📌 Hotel Director (Argentina)
🏢 Silversea
📍 Argentina
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