ABOUT HOSTCONNECT
HostConnect is a short-term rental company managing 30 units in Pittsburgh, Pennsylvania. We run a lean, highly automated operation with well-established systems and processes, and a strong focus on delivering a consistent 5-star guest experience. We are growing our remote team and looking for professionals who take pride in precision and ownership.

ABOUT THE ROLE
This is not an assistant role. We are looking for an experienced, self-directed professional who resolves complex situations independently, anticipates problems before they escalate, and takes full ownership of outcomes. Our Customer Communication Specialist will report directly to you, and you will be responsible for supporting, guiding and overseeing their work.

SCHEDULE
• 8:30 AM – 5:30 PM New York time, including a one-hour lunch break
• Days off: Tuesday and Saturday
• On November 1, the US switches from daylight saving time to standard time. After that date, your local working hours may shift by one hour, depending on whether your country also changes its clocks.

COMPENSATION




• $1,400 – $1,700 per month, based on experience
• Clear potential for growth in compensation and responsibility based on performance

LOCATION
• Fully remote, working on New York time

KEY RESPONSIBILITIES
• Own daily operations across all 30 units: bookings, cleanings, maintenance and restocking
• Supervise and support the Customer Communication Specialist; review guest communication for quality and accuracy
• Resolve escalated and urgent issues independently: lockouts, guest complaints, cleaning failures, maintenance emergencies
• Coordinate cleaning teams and maintenance vendors, and verify that work is completed to standard
• Audit reservations, schedules and task boards daily to catch errors before they reach guests
• Maintain and improve our operating systems, task management and messaging platforms
• Uphold 5-star guest experience standards across the entire portfolio

REQUIRED QUALIFICATIONS (NON-NE

📌 Senior Short-Term Rental Operations Coordinator (Argentina)
🏢 HostConnect
📍 Argentina