12 oct
|
Madre Integrated Engineering
|
Salta
12 oct
Madre Integrated Engineering
Salta
• Provide remote and on-site technical support to MOJ users across 20 locations.
• Troubleshoot Windows operating systems, Microsoft Office, email clients, and other software.
• Install and configure PCs, printers, scanners, and other peripherals.
• Diagnose and resolve hardware, software, network connectivity, and server-related issues.
• Manage IT hardware and software inventory, updates, patches, and antivirus.
• Handle help desk tickets, provide VIP support, and prepare service reports.
• Follow ITIL policies and procedures for end-user support.
Requirements
• University degree in Computer Science, IT, or equivalent.
• CompTIA A+, ITIL Foundation, Microsoft 365, and CCNA certifications.
• Minimum 4 years of relevant desktop hardware and software troubleshooting experience.
• Strong Windows support and network troubleshooting skills.
• Fluent in both Arabic and English.
📌 End User Support (Salta)
🏢 Madre Integrated Engineering
📍 Salta