Job Title: Customer Success Specialist

About Virtustant

Virtustant is a remote staffing company that connects talented professionals in Latin America and South Africa with growing US businesses. We recruit, vet and support our team members so they can build long-term remote careers with international clients.

About The Role

Help our clients' customers get the most out of their products, from onboarding to renewal.

Responsibilities
- Onboard new customers and guide them through setup
- Be the main point of contact for a portfolio of accounts
- Run check-in calls and track account health
- Spot risks and upsell opportunities
- Gather customer feedback and share it with product and sales
- Keep the CRM up to date

Requirements
- 2+ years in customer success, account management or customer support




- Advanced English (C1 or higher)
- Strong communication and relationship-building skills
- Experience with CRMs (HubSpot, Salesforce or similar)
- Organized and proactive

Nice To Have
- SaaS experience
- Tools like Intercom or Gainsight

English Level

Advanced (C1 or higher), written and spoken

Schedule

Full time, US business hours

What We Offer
- 100% remote work from your home country
- Long-term positions with US-based companies
- Payment in USD or local currency, according to your preference
- Ongoing support from the Virtustant team

📌 Customer Success Specialist (Argentina)
🏢 Virtustant
📍 Argentina