Req #: 2915

Schedule: Full Time

Job Type: On-site

Salary Type: Salary

No immigration sponsorship or transfer available for this role.

About The Role

This position will work in office 5 days per week. The Account Manager II is an individual contributor role that is responsible for providing a best-in-class customer experience, serving as the first line of contact for our customers. They are responsible for ensuring all freight is serviced to meet/exceed the customer’s standards, while also communicating customer needs and changes to the operations teams. They are expected to develop and maintain customer relationships, while achieving company defined operational metrics.

What The Candidate Will Do
- Secure Capacity for Load
- Contact carrier to obtain status of load tendered; continue monitoring the shipment status and updating in the system, then notifying the shipper and/or Receiver and rescheduling when necessary
- Set-up New Locations (Shippers/Receivers); and/or Set-up new vendors
- Upload vendor profile sheet, assign vendor code, contact vendor to determine shipping dates,



hours or operations, etc.
- Establish and maintain effective relationships with carriers, shippers and receivers through professional and timely communications and inquiry responses
- Correspond with customer and carrier regarding detention information
- Issue ComChecks within established guidelines
- Maintain current customer rates in the Transportation Management System
- Maintain up-to-date Fuel Surcharge by Customer
- Manage accounts receivables within specified guidelines

Basic Qualifications
- High school diploma or GED equivalent
- At least 1 year transportation/logistics experience OR a College degree.
- Must be open to working 5 days in office

Preferred Qualifications
- Bachelors degree in Transportation/Logistics or a related field
- Knowledge of Microsoft Suite or Google Workspace

Benefits & Compensation For U.S. Employees

Employees working more than 30 hours in the US a

📌 Account Manager II (Rosario)
🏢 Uber Freight
📍 Rosario