About the Role
Our client is seeking a seasoned and strategic Retail Operations Manager to lead their fully remote operations team, serving the expansive Sandton market and beyond. This crucial role involves overseeing all aspects of the retail supply chain, inventory management, logistics, and ensuring operational efficiency across various online and physical touchpoints. You will drive process improvements, implement best practices, and manage a distributed team to deliver exceptional customer experiences and support business growth. This is an idóneo opportunity for a proactive leader to shape and optimize retail operations in a dynamic, remote-first environment.
Key Responsibilities
- Develop and implement strategies to optimize retail operations, including inventory management, logistics, and order fulfillment.
- Oversee the performance of remote operations teams, providing leadership and support.
- Analyze operational data to identify areas for improvement and implement cost-saving measures.
- Ensure compliance with all relevant regulations and company policies.




- Collaborate with cross-functional teams (e.g., merchandising, marketing, customer service) to ensure seamless operations.
- Manage vendor relationships and negotiate contracts for services and supplies.
- Drive continuous improvement initiatives to enhance efficiency and customer satisfaction.
- Develop and manage operational budgets, ensuring financial targets are met.

Requirements
- Proven experience in retail operations management, supply chain, or logistics.
- Demonstrated success in optimizing operational processes and driving efficiency.
- Strong leadership and team management skills, with experience managing remote teams.
- Excellent analytical and problem-solving abilities.
- Proficiency with operations management software and ERP systems.
- Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
- Ability to thrive in a fast-paced, fully remote work environ

📌 Retail Operations Manager (Hurlingham)
🏢 Placements24
📍 Hurlingham