Job Title: Client Implementation & Operations Analyst (B2B / BPO)
Location: Remote
Time Zone: US Time Zones (EST–PST)
Role Overview We are looking for a detail-oriented and tech-savvy Client Implementation & Operations Analyst to support the successful setup, configuration, and launch of new B2B client accounts within a BPO/outsourcing environment. This is a full-time, high-accountability role that bridges client onboarding and internal operations, ensuring that all systems, workflows, and reporting are accurately configured before and after go-live. The adecuado candidate is analytical, process-driven, and highly comfortable navigating multiple platforms and tools to deliver a smooth client implementation experience.
Key Responsibilities
- Support the technical and operational setup of new B2B client accounts, including system configurations, workflow builds, and tool integrations
- Coordinate with onboarding, IT, and operations teams to ensure all client requirements are accurately captured and implemented
- Build and maintain implementation trackers, status reports,



and client-facing documentation
- Conduct pre-launch audits and quality checks to verify that all configurations meet client specifications
- Monitor post-launch performance data and flag anomalies or gaps to the relevant internal teams
- Maintain accurate records of client setups, configurations, and change requests in internal systemsli>
- Document implementation processes and contribute to the continuous improvement of onboarding playbooks and SOPs
- Provide data-driven reporting to leadership on implementation timelines, bottlenecks, and outcomes

Required Qualifications
- Proven experience in a Client Implementation, Operations Analyst, or Technical Onboarding role within a BPO, outsourcing, or managed services environment
- Strong analytical skills with the ability to work across multiple systems and data sources simultaneously
- Experience building reports, trackers, and documentation to support c

📌 Client Implementation (Argentina)
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📍 Argentina