Detailed Job Description

Key responsibilities

- Own reliability outcomes for mission-critical network services (availability, performance, recoverability) and drive measurable improvements.
- Lead major incident response: establish response rigor, coordinate technical mitigation, coach responders, and ensure high-quality post-incident learning.
- Own problem management end-to-end: author/approve RCAs, identify systemic root causes, and drive durable remediation and prevention.
- Architect automation frameworks using Python, Shell, and Ansible (., self-healing patterns where appropriate, automated remediation with guardrails, validation pipelines, standardized tooling).
- Provide deep technical leadership across: SD-WAN, SDA, and software-defined networking (SND) Routing and Switching Firewalls, Load Balancers, Proxies Strong preference for Cisco ACI / Fabrics; VMware NSX as a plus
- Partner with developers/platform teams to develop observability insights: define operational signals, reduce alert noise, improve actionability, and align monitoring to service health.
- Embed SRE engineering practices into design and delivery: Translate NFRs into controls, standards,



and measurable targets Apply FMEA-style risk analysis to designs/changes to reduce failure impact Drive operational readiness reviews, resilience testing, and change safety mechanisms
- Mentor engineers, set technical standards, influence cross-team roadmaps, and deliver outcomes with minimal supervision.

Required qualifications

- Extensive experience operating and engineering large-scale networks with strong troubleshooting depth.
- Proven leadership in major incidents, RCA, and delivery of long-term fixes that reduce repeat incidents.
- Advanced automation track record using Python, Shell, and Ansible, with demonstrable toil reduction and reliability gains.
- Strong applied understanding of SRE concepts, NFRs, and FMEA (or equivalent failure/risk analysis).
- Strong ownership mindset, stakeholder management, and ability to drive delivery independently.

Preferred qualifications

- Strong expertise with Cisco ACI / Fabrics.
- VMware NSX experience (nice-to-have).
- Certifications such as CCNP/CCIE (or equivalent), plus other vendor certifications.
- Prior experience in financial institutions (advantage).

📌 Senior Network Reliability Engineer (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires