Tasks

[ENG]

Mercedes-Benz Korea is looking for an O2O Digital Channel Application Expert to support and continuously improve our customer-facing digital channels.

As part of Mercedes-Benz’s general digitalization strategy, our digital landscape connects online customer journeys with offline sales and service processes. Following the successful implementation of Retail of the Future in Korea, this position will focus on the stable operation, continuous improvement, and further development of our mobile applications and online sales channels.

Key Responsibilities
- Take product ownership for customer-facing mobile applications, including Mercedes-Benz Circle and the Mercedes-Benz mobile application ecosystem.
- Manage application backends and integrations with Mercedes-Benz digital services.
- Support the Mercedes-Benz Online Store as an entry channel to the Sales Transaction System, including integration with internal and external systems.
- Manage application integrations involving APIs, Single Sign-On, Customer Identity and Access Management, and user entitlement handling.




- Plan and coordinate mobile application releases through the Apple App Store and Google Play, including push notifications and WebView-based functionality.
- Coordinate Online Store releases and local market configurations with central product teams.
- Test and accept new releases, including content, stock visibility, pricing display, and customer journey functionality.
- Monitor application stability, crash rates, store ratings, customer adoption, and recurring incidents.
- Monitor the online sales funnel, including customer inquiries, direct checkout, deposit payments, and transaction transfers.
- Manage local solution providers, including scope definition, contract management, sourcing, quality assurance, and KPI monitoring.
- Work with cybersecurity and governance teams to identify and mitigate security vulnerabilities.
- Coordinate first, second, and third-level application support and e

📌 PT/TSMO Digital Channel Application Expert Mercedes-Benz Korea Limited, Seoul Square, Seoul Start from: 01.11.2026
🏢 Mercedes-Benz Group
📍 Mercedes