Job Description

At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, Syngenta’s Customer Ops Manager Sur is seeking a Customer Operations & Master Data Specialist in Vicente López, Buenos Aires. This role will support with own and deliver reliable customer operations execution and customer master data management across LATAM South. The role ensures that customer orders, customer records and operational information are processed accurately, on time and in line with applicable policies, controls and service-level agreements. Acting as a bridge between Commercial, Supply Chain, Logistics, Finance, IT and customers, the role improves service delivery, strengthens data governance and turns operational data into actionable insights.

Accountabilities

Create, maintain and update customer master records in SAP, Salesforce and other approved systems, including legal entity details, billing and shipping addresses,



tax identification, payment terms and relevant commercial attributes. Validate incoming requests for completeness, accuracy, consistency, required documentation and approvals before execution, in accordance with local requirements and integral data standards. Manage customer orders end-to-end in SAP, ensuring accurate processing, timely delivery, invoicing support and SLA compliance. Monitor backlog, availability and deliveries, proactively coordinating solutions with Commercial, Planning and Logistics. Resolve operational issues, discrepancies, returns, complaints and escalations through effective stakeholder communication. Contribute to operational reviews, issue resolution and continuous improvement initiatives across the region.

Qualifications

Required

Advanced student or graduate in Business Administration, Agribusiness, Economics, Information Systems, Supply Chain or a related discipline. Exper

📌 Customer Ops (Buenos Aires)
🏢 Syngenta Crop Protection
📍 Buenos Aires