Schedule: Adaptable, with agreed availability for timely responses and coordination
About the opportunity
BSD Property Management is a growing property management business supporting short-term rentals, long-term rentals, maintenance and renovation projects.
We are looking for an organized, dependable Virtual Assistant to help coordinate daily operations as the business expands beyond what the owner can manage alone.
This is an opportunity to learn multiple areas of a business, develop your skills and take on increasing responsibility. You will work with the owner and an operations consultant, receive training and gradually take ownership of clearly defined tasks.
Your work will help us provide quality accommodations, keep properties maintained, support renovation crews and maintain accurate operating records.
Responsibilities
Responsibilities will expand gradually based on your training, skills and performance.
Rental listings and applicant support
- Create and update approved rental listings.
- Track inquiries, applicants, appointments and follow-up.
- Gather information for screening and lease preparation.
- Keep property, tenant and vacancy records organized.
Short-term rental and guest support
- Monitor guest inquiries and respond using approved information and guidelines.
- Help coordinate reservations, check-in information and guest requests.
- Flag booking exceptions, discounts and issues requiring approval.
- Coordinate cleaning schedules and follow up on readiness checks.
Maintenance and construction coordination
- Log maintenance requests, photos and reported property issues.
- Coordinate approved appointments with cleaners, maintenance workers and contractors.
- Track materials, schedules, outstanding tasks and progress updates.
- Follow up on completion and keep management informed about delays.
Basic bookkeeping and administrative support
- Organize receipts, invoices an