In this role you will be facing different challenges such as:

- Out of the box thinking for resolving daily queries from our many stakeholders from the business, including clients as well!

- Performing daily analytical activities where you will put to practice your knowledge, skills and independent thinking.

- Strong partnership with key stakeholder, finding ways to collaborate together.

And these are some of the activities you will be responsible for:

- Process flow understanding, including ability to understand current flows and linkage between systems and think how the process can be improved/streamlined.

- Work closely with other Operational internal teams and infrastructure groups to support a ‘one team approach’. Partner with them on a day-to-day basis to perform more efficiently.

- Ensuring timelines and client service delivery standards are continually achieved with a client-oriented focus.

- Investigate and provide solutions to various queries from internal/external clients as well as internal teams.

- Complete projects and ad hoc requests to satisfy client and business needs.

- Serve as a reliable point of contact for day-to-day operational client queries, ensuring timely and effective resolution by coordinating with relevant internal teams as necessary.

What do we ask for this position?

- Advanced English, clear communication skills and an ability to use these to work collaboratively, explain,



and challenge, as appropriate.

- Great team player able to work in a pressurized and changing environment.

- Ability to work independently and in collaboration with other teams.

- Sense of urgency, accountability and ownership of issues until resolution.

- Strong client focus and orientation; and experience in customer service is mandatory.

- Demonstrates attention to detail and organizational skills, with the ability to follow prioritization criteria and consistently meet tasks and deadlines.

- Relevant experience in related businesses is a plus.

Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

- Generous vacation, exam and parental leave.

- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and

- for you and your family, including domestic partners.

- which provides personal and confidential advisory on psychological, financial and legal matters.

- Wellness programs – . Yoga, stretching and mindfulness classes delivered on premises.

- Language classes, mentorship programs and customized trainings.

- Platform for employee discounts in Buenos Aires.

- Many others that will be presented to you if you join the team.

📌 Trading Services Analyst (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires