Mission
Make every Inflection Club member feel served, informed, and confident from the moment they finish onboarding through every deal they consider. Drive retention, deal participation, and renewal across the Council Member, Principal, and Chairman tiers by ensuring each member gets the white-glove experience the club is built around.
This role picks up where the EA hands off, owns the post-onboarding member relationship, and builds the systems that let member success scale beyond a single operator. Operates with the company value of an uncomfortable pace - moves fast, ships, course-corrects.

About Inflection Clubhttps://www.inflection.club/
Inflection Club is a private investor club that gives a small, vetted group of members curated access to exclusive private-market opportunities in AI, robotics, longevity, and infrastructure - deal by deal, without the constraints of a traditional fund.
Each deal is presented to members individually; members choose whether to invest through a deal-specific SPV. There is no fund vehicle and no management fee.



Revenue comes from annual membership access fees ($15,000–$30,000/member/year, variable by tier) and 20% carried interest on profitable exits, paid after each deal's liquidity event.
The club has 37 paying members today and is a Catalyst Capital portfolio company. The exclusive member source is Decentralized Masters' Platinum and Gold cohorts. The official member-call format is The Roundtable - 12 calls per year.
This is a small team (founders + DoO today). Joining means owning member success end-to-end, working directly with the founders on member-facing decisions, and helping set the bar for how the club treats its members.

What will you do?
About the RoleWe are looking for a Senior Customer Success Manager to own the post-onboarding member experience. The CSM is responsible for member retention, satisfaction, deal-flow engagement, and the systems that scale member success as the club grows from 37 members toward its

📌 Customer Success Manager (Buenos Aires)
🏢 Decentralized Masters
📍 Buenos Aires