Proofpoint is seeking an experienced Manager, Product Support to lead a team of Information Security Product Support Engineers. You will ensure top-tier customer service for large enterprise clients, coordinate escalation processes, and foster a collaborative, high-retention team culture.
Adecuado candidates have a technical BS degree and 4+ years leading product support, with strong CRM knowledge and cloud/SaaS security experience. Evening/weekend shifts may be required to support global customers.
📌 Enterprise Product Support Manager – Cybersecurity (Buenos Aires)
🏢 Parsons
📍 Buenos Aires
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