WSP is seeking an AI Operations & Enablement Analyst to build knowledge base content and targeted enablement for the Service Desk and OSS in Latin America. The role supports awareness, readiness, and adoption of AI tools across teams.
You will track adoption metrics, produce dashboards, and collaborate with cross-functional teams to identify barriers and deliver actionable recommendations that improve first-contact resolution and time-to-resolution.
📌 AI Operations (Mendoza)
🏢 Evopoint
📍 Mendoza
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