Miratech, a integral IT services and consulting company, is seeking a Junior L1 Genesys Support Engineer for Genesys Cloud projects. The role is full-time and fully remote with PST working hours, serving US-based customers and contributing to quick issue resolution and proactive support.
You will process requests, create tickets, perform L1/L2 fixes, learn Genesys technologies, and grow within a supportive, multicultural team that values continuous improvement, clear communication, and reliable