Job responsibilities
- Operate and support on and off‑prem No-SQL products like MongoDB, Graph and Cache Db products across dev/QA/production, performing incident triage, root‑cause analysis, and recovery for member failures, region issues, and client connectivity, with end‑to‑end monitoring and appropriate escalation paths.
- Manage capacity and performance on physical/VM infrastructure: Execute controlled rolling upgrades, patching, and configuration changes via on‑prem change management; validate in lower environments, plan maintenance windows, and deliver zero/low‑downtime outcomes using conventional approaches to break down technical problems and drive remediation.
- Monitor cluster health using on‑prem observability stacks (e.g., Splunk, Dynatrace, Grafana): build dashboards and alerts.
- Maintain KBs/runbooks; coordinate with platform, network, storage, and vendor teams for hardware/network incidents, patch validation, and cross‑platform architecture changes to modernize processes and resolve issues of moderate complexity .




- Apply Linux and networking fundamentals (TCP, DNS, load balancing) and container/orchestration basics (e.g., Kubernetes) where applicable; leverage automation and scripting to scale operations and improve resiliency .
- Add to a team culture of diversity, equity, inclusion, and respect; be accountable for significant decisions across projects spanning multiple technologies and applications .

Required qualifications, capabilities, and skills
- Formal training or certification in Infrastructure Engineering concepts and 6+ years applied experience operating distributed infrastructure in production environments; strong problem‑solving across projects of moderate scope .
- Extensive experience on N0-SQL products like MongoDB where one should know architecture , backup and recovery , exposure to performance troubleshooting. Working experience on Shards is plus.
- Production experience with Valkey/Redis (cluster mode, replication, persistence

📌 Infrastructure Engineer III — No-SQL Operations (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires