Technical Project Manager Data Center (Remote)
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long‐term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns,



and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands‐on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)




Exposure to ITIL practices or formal change management processes
100% Remote Full-time
English: Intermediate/Advanced (required — interviews conducted in English) | 9:00 AM – 5:00 PM UTC
CVs must be submitted in English
About the Role
Join the team supporting one of the world's largest automotive manufacturers, working within a general consulting firm to lead the planning and execution of a critical data migration program.
You will coordinate cross‐functional teams, define the migration approach and controls, and manage risks to ensure a smooth and reliable transition to the target system.
Responsibilities
Lead the end‐to‐end planning and execution of data migration activities
Ensure data is accurate, complete, and ready for use in the target system
Coordinate cross‐functional migration teams across workstreams
Define the data migration approach, methodology and quality controls
Identify, assess and manage migration risks and issues
Ensure a smooth and reliable transition with minimal disruption
Report migration status and progress to senior stakeholders
Required Skills
Proven experience as a
Data Migration Lead or Team Lead
in large‐scale enterprise programs
Strong knowledge of
data migration methodology
: extraction, transformation, cleansing, validation and loading
Experience coordinating
cross‐functional teams
across multiple workstreams
Ability to define
migration controls and risk management
strategies
Experience working in
S/4HANA
or similar ERP migration programs (preferred)
Intermediate to advanced English — interviews and daily work conducted in English
Availability to work in UTC timezone (9:00 AM – 5:00 PM)
Hiring Process
Collaborative environment with high‐impact projects across leading industries
Connectivity allowance
Gym reimbursement
PedidosYa credit
Statutory vacation
Health insurance: Swiss Medical or OSDE
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