The Delivery Lead owns end-to-end delivery accountability for one or more value streams.
This is a delivery leadership role for someone who takes personal accountability for whether the value stream delivers its committed outcomes each increment.
You will work directly with the product team to drive scope and priority tradeoffs, manage cross-team and cross-country dependencies, and ensure that platform commitments translate into shipped, production-ready capabilities.
Key Responsibilities
Delivery Ownership
Own end-to-end delivery of value stream commitments from planning through production release
Hold joint accountability with Product Management for what gets delivered, when, and to what quality standard
Make scope and priority tradeoff decisions in partnership with the product team
Maintain a clear, current picture of delivery status, risks, and confidence levels — no surprises to program leadership
Cross-Team and Cross-Country Coordination
Manage dependencies between various teams, and shared services (API/Cloud enablement/Infrastructure/Change Management)
Coordinate sequencing with regional & country stakeholders including IT and business alignment touchpoints
Align delivery resources to value stream commitments and track progress against those commitments
Risk and Dependency Management
Proactively identify delivery risks — technical, dependency, resourcing, or stakeholder — and drive mitigation before they become blockers
Escalate with clear options and recommendations, not just issue descriptions
Stakeholder Alignment
Serve as the primary delivery interface for country IT and business stakeholders on program execution questions
Provide transparent, concise delivery updates to the program leadership
Partner with Solution & Technical Leads to ensure architecture decisions align with delivery sequencing
Delivery Governance
Lead or co-facilitate planning readiness, cross-value-stream coordination, and System Demos for the value stream
Track and improve feature delivery predictability, feature cycle time, and dependency resolution velocity
Drive continuous improvement through retrospective actions that actually close
Required Experience
7+ years in software delivery, program management, or agile leadership — with at least 3 years in a role owning delivery outcomes (not just process)
3+ years in Scaled Agile (SAFe) environments — operating at the ART or value stream level, not just team level




Demonstrated experience delivering multi-country or multi-tenant digital products in complex enterprise environments
Experience working with cloud-native platforms (Azure preferred) and modern microservices delivery — enough technical fluency to have credible conversations with engineers and architects
Experience coordinating delivery with multiple external teams and partners
Exposure to digital health, insurance, or regulated industry platforms is a strong plus
Client Technology - Software Engineering - EY General Delivery Services
Leads the delivery of solution or infrastructure development services for a large or more complex project, using strong technical capabilities and outstanding hands‐on experience!
Takes accountability for the design, development, delivery and maintenance of solutions or infrastructure, driving compliance with and contributing to the development of relevant standards
Fully understands business and user requirements and ensures design specifications meet the requirements from a business and technical perspective
Your key responsibilities
Solves complex and escalated aspects of a project, performing coding, debugging, testing and troubleshooting throughout the development process
Provides advanced technical expertise to maximize efficiency, reliability and value from current solutions, infrastructure and emerging technologies, showing technical leadership and identifying and implementing continuous improvement plans
Develops strong working relationships with peers across Development & Engineering and Architecture teams, collaborating to develop and engineer leading solutions
Provides a leadership role for the work group, ensuring the appropriate expectations, principles, structures, tools and responsibilities are in place to deliver the project
Drives consistency to the relevant processes, procedures, standards, technical design whilst supporting the definition, maintenance and implementation of technology standard
Skills and attributes for success
Advanced technical proficiency in designing, developing, and debugging solutions
Advanced knowledge of one or more of: C#/Java or Python
Bachelor's degree in computer science,



Engineering, IT, Mathematics, or related field preferred
More than 10 years applied experience
Significant relevant experience in either an internal or external software or platform engineering role, or similar
Technical knowledge and experience in delivering software / platform engineering solutions (depending on specialism), providing comprehensive technical advice and handling user requirements
CI/CD delivery using code management, configuration management and automation tools such as GitHub, ADO
Proficiency in fine‐tuning language models for specific tasks, including text generation, summarization, or question answering
Knowledge of embedding models and their application in NLP tasks like similarity matching, clustering, and information retrieval
Familiarity with designing and implementing agentic systems that combine AI models with external tools or environments for autonomous decision‐making
Ability to design robust evaluation frameworks for AI models and agents, including metrics development, A/B testing, and performance benchmarking
Ideally, you'll also
Microsoft/Google/AWS certificates
Delivery using modern methodologies
Significant proven experience in building application using container‐orchestration systems like Kubernetes, and container engines like Docker
What we offer
At EY, we'll develop you with future‐focused skills and equip you with world‐class experiences.
We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
Learn .
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability‐related adjustments or accommodations you may need.
EY
Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions.
Fueled by sector insights, a globally connected, multi‐disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
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