Job Title: Level 3 Help Desk Engineer
Location: Remote — worldwide; Latin America sourcing focus.
Salary Range: Up to USD 3,000 per month, depending on experience.
Work Schedule: US business hours; exact schedule confirmed during selection.
Contractor Note: Independent contractor position.
Company Overview: Sagan connects experienced international professionals with US-based businesses.
About the Role: Provide advanced technical support using deep MSP experience and strong Microsoft administration skills. Troubleshoot and manage Microsoft 365, Intune, security policies and Group Policy.
Key Responsibilities
- Handle advanced technical support and troubleshooting in an MSP environment.
- Administer Microsoft 365, Intune and security policies.
- Troubleshoot and deploy Group Policy.

Qualifications
- At least five years of experience in an MSP environment.
- Advanced Microsoft 365 administration, Intune and security policy experience.
- Group Policy troubleshooting and deployment experience.
- Strong spoken English; an English introductory video is required during selection.

📌 Level 3 Help Desk Engineer (Buenos Aires)
🏢 Sagan World
📍 Buenos Aires