Additional Considerations
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description
Job Title: Fast & Fresh Clerk
Department: Fast & Fresh
FLSA: Non-Exempt
General Function: Provides prompt, efficient and friendly customer service. Operates cash register accurately and scans product.
Core Competencies: Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations
Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home; Fast & Fresh Department Manager; Assistant Fast & Fresh Department Manager Positions that Report to you: None
Primary Duties and Responsibilities
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
- Makes an effort to learn customers’ names and to address them by name whenever possible.
- Assists customers by: (examples include) escorting them to the products they’re looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience.
- Answers the telephone promptly and provides friendly, helpful service to customers who call.
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
- Operates cash register accurately and scans product, (where applicable) and reports improper cash levels in cash drawer.
- Redeems promotional coupons, food stamps,
📌 Fast and Fresh Clerk (Perú)
🏢 Hy-Vee
📍 Perú
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