Work Model: 100% Remote
Job Type: Full-Time
Contract Type: Independent Contractor
Compensation: USD $1,500 – $2,500/month
Experience: 3+ years

About the Role

We are looking for an experienced Operations CSR & Shipping Document Coordinator to manage customer orders, international shipments, logistics coordination, and export documentation.

This position requires someone who can coordinate effectively with customers, carriers, freight forwarders, warehouses, truckers, and internal commercial teams, ensuring orders move smoothly from receipt through final delivery.

The ideal candidate combines strong customer service and logistics coordination skills with hands-on knowledge of international trade, ocean freight, export documentation, and shipment tracking.

Key Responsibilities

- Manage customer orders from receipt through delivery, ensuring accurate and timely processing.
- Create Sales Orders and Sales Contracts.
- Coordinate pickup and delivery schedules with customers, carriers, warehouses, and internal teams.
- Track railcar movements and vessel shipments, including the timely return of empty railcars.
- Coordinate outbound international freight shipments.
- Monitor warehouse operations to prevent late ingates and container rolls.
- Manage carrier bookings, cut-off dates, and vessel schedules with freight forwarders, ocean carriers, and NVOCCs.
- Establish rates and services with third-party carriers.
- Interpret Letters of Credit.
- Prepare export declarations and Bills of Lading for ocean exports.
- Prepare complete shipment documentation, including BOL, COA, Commercial Invoice (CI),



and Packing List (PL).
- Provide customers with shipping information and coordinate document courier packages.
- Track shipments and proactively address delays or operational issues.
- Manage claims related to product delivery and coordinate resolution with internal and external stakeholders.
- Maintain order summaries to provide visibility to the commercial team.
- Support the onboarding of new customers and ensure required information is accurately maintained.

Requirements

Required Qualifications

- 3+ years of relevant professional experience.
- Professional experience in global/international trade operations and/or the plastic resin and polymer industry.
- Experience working with ocean carriers and NVOCCs.
- Strong knowledge of export documentation and international shipping processes.
- Excellent English communication skills for working with customers, truckers, warehouses, carriers, and internal commercial teams.
- Strong attention to detail and ability to manage multiple orders, priorities, and deadlines simultaneously.
- Strong problem-solving and time-management skills.
- Ability to identify potential risks and opportunities to improve product movement.
- Microsoft Excel proficiency is required.





Preferred Qualifications

- 2–5 years of professional experience in international trade operations.
- Previous experience within the plastic resin or polymer industry.
- Bachelor's degree in Supply Chain, Logistics, Business, or a related field.
- Experience coordinating multiple stakeholders across international shipments.
- Strong understanding of ocean freight documentation and export processes.

Idóneo Candidate

The strongest candidate will have hands-on experience managing international ocean shipments from order creation through final delivery, rather than purely domestic logistics experience.

We are particularly interested in professionals who have personally worked with Bills of Lading, Commercial Invoices, Packing Lists, export declarations, Letters of Credit, carrier bookings, vessel schedules, freight forwarders, and NVOCCs.

Experience in the plastic resin/polymer industry is especially relevant.

Compensation & Conditions

- USD $1,500 – $2,500/month
- Full-Time
- Independent Contractor
- 100% Remote
- Expected start date: October 12

If you have experience in international trade, ocean freight, export documentation, customer operations, and end-to-end shipment coordination, we'd love to hear from you.

Job Type: Full-time

Pay: $2,280,000.00 - $3,800,000.00 per month

Application Question(s):

- What is your salary expectation for this position? (In USD please)
- Please share your Linkedin profile to validate the experience showed in your CV

Work Location: Remote

📌 Operations CSR & Shipping Document Coordinator (Argentina)
🏢 REMOTE TECH SOLUTIONS
📍 Argentina