Senior Executive Assistant

Job #: req38395 Organization: World Bank Sector: Administration/Office Support Grade: GD Term Duration: Open-Ended Staff (OPEN-OP) Recruitment Type: Local Recruitment Location: Buenos Aires,Argentina Required Language(s): English and Spanish Preferred Language(s): Closing Date: 10/8/2026 (MM/DD/YYYY) at 11:59pm UTC Description

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, integral community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit International Bank for Reconstruction and Development The LC7 Country Management Unit (CMU) is responsible for Bank operations in Argentina, Paraguay, and Uruguay, and is composed of a decentralized office in Buenos Aires, where the Division Director(DD) and the Operations Manager are based, and Country Offices in Asunción and Montevideo (WGB), each led by a Country Manager (CM).

The Buenos

Aires office is large (around 85 staff) covering all aspects of the operational business from the field. The CMU oversees a wide range of Bank activities, including a number of operations and a diverse knowledge program. Given the setup of the CMU, extensive communication and coordination among virtual teams working in Buenos

Aires, Asunción, and Montevideo is required. The three LC7 offices have around 140 staff combined, which includes both CMU staff, as well as those mapped to GPs and other units. LC7 has pioneered the Joint Country Representation initiative since July 2024 when Uruguay became a Joint Country Representation -now evolved into a vibrant WBG Country Office and Paraguay also joined as a Joint Representation this year.

The LC7 portfolio is undergoing a shift towards a new business model, supporting new Country Partnership Frameworks in Argentina and Paraguay focused on private sector-led growth and job creation. Alongside these efforts, Uruguay has served as a context for the development of numerous innovative approaches within the Bank’s regional engagement. With 30 projects totaling $7.14 billion, LC7 aligns its strategies to country needs while measuring impact through indicators like jobs, human capital protection, and private investment.

In fiscal year 2025 alone, the World Bank approved over $3.7 billion dollars in loans, all directed toward results-oriented operations or policy development support. In this dynamic context, the Operations team is now expected to provide high-level guidance and support across a broad range of operational issues.

The South Cone Countries CMU is recruiting a Senior Executive Assistant to join our team in Buenos Aires, Argentina. The Senior Executive Assistant has a leadership role among administrative staff and works closely with the members of the CMU’s Management Team and the Division Director in the delivery of the CMU’s work program.

Duties and Accountabilities:

The Sr.

Executive

Assistant reports to the Division Director of LC7 and has overall responsibility for managing the quality, timeliness and completeness of administrative and support functions in the CMU. S/he is the first point of contact in our Front Office. S/he must have excellent interpersonal skills, be client and team oriented and contribute to a positive and cohesive work environment. S/he needs to ensure that the CMU complies with Bank administrative procedures and standards. The duty station for this position is Buenos Aires, Argentina.

Main duties and accountabilities will include the following:

- Function with a high level of judgment to provide a wide-range of executive assistance to the Director, especially in the areas of managing priorities and email traffic, workflow, screening of all incoming documents, drafting responses – leveraging AI-enabled drafting and summarization tools to ensure accuracy and efficiency – and ensuring the smooth delivery of services.• Coordinate the time management and scheduling on behalf of the Director, to include effective prioritizing and resolving related conflicts and competing demands. This includes, but is not limited to, scheduling appointments, independently resolving scheduling conflicts,



screening and prioritizing incoming correspondence and monitoring activities to ensure appropriate workflow, and following up on issues and priorities of concern to the Director, using digital tools to maintain real-time visibility across commitments.• Ensure relevant documents and papers are available for meetings, deadlines are met, and documents requiring Director concurrence are of high quality and adhere to administrative and operational guidelines, applying AI-enabled tools to support quality checking and consistency.• Plan and coordinate the Director’s travel. Ensure that relevant staff members are consulted on the objectives and timing of the Directors visits to clients and partners, their attendance and active participation at key international conferences, media contacts, interviews, speeches and presentations, and the quality and timely completion of briefing materials, including the use of AI tools to compile background research, summarize materials, and generate talking points efficiently.• Handle logistical planning for meetings or equivalent events held in the office with country delegations, Board members and staff/management, assessing and obtaining appropriate facilities, services and equipment etc.• Keep track of corporate requests from VPs/MDO, assist with coordination of inputs and responses to ensure timely and quality submission, applying digital workflow tools to track tasks, deadlines, and handoffs.• Participate in regular team planning and coordination meetings to ensure seamless collaboration on scheduled events and priorities.• Independently respond to extensive and diverse inquiries and make decisions when multiple courses of action are possible.• Demonstrate impeccable standards of integrity when handling confidential material; use tact and sensitivity when resolving delicate issues, including when using AI tools that process sensitive information.• Oversee the administrative functions of the office, i.e. TRS, LARS, and SAP.• Serve as the primary contact and liaison for an extensive network, at the most senior levels from both internal and external callers and dignitaries. Show judgment, tact, diplomacy and discretion in answering and/or redirecting inquiries to appropriate sources and in dealing with sensitive or highly confidential matters, making decisions when multiple courses of action arepossible.• Coordinate and supervise general office procedures and guidelines, identify potential problems and advise the Director accordingly.• Provide guidance, leadership and mentoring for junior ACS staff, work and collaborate with the other Executive Assistants/ Program Assistants from other regional Units and WBG offices to develop a high level of teamwork.• Provide basic research support and use relevant IT software (including AI-enabled tools) to retrieve, maintain and manipulate data including from standard reports and the operations portal.• Handle ad-hoc duties assigned by the Director.

Selection Criteria

Attention: “Preference will be given to local talent, that is, applicants that are authorized to work in the duty station for any employer. Internal applicants may apply per existing guidelines.”

- Minimum education/experience: Bachelor’s degree with at least 7 years of relevant experience or equivalent combination of education and experience, with extensive knowledge and understanding of World Bank Group administrative and operational procedures.• High degree of motivation, initiative, flexibility, reliability, and ability to handle concurrent tasks simultaneously.• Excellent organizational, administrative and time management skills with proven ability to work quickly and efficiently under pressure.• Good team player, with excellent interpersonal and communication skills and able to interact tactfully with people at all levels.• Willingness and ability to deliver under tight deadlines.• Attention to details with an appreciation for how they impact the big picture.• Proven ability to manage confidential information, sound judgment and resourcefulness. A self-starter with positive attitude.• Demonstrated knowledge and experience in portfolio matters, solid understanding of the World Bank project cycle and the World Bank country engagement model.• Effective analytical,



research and problem-solving skills.• Thorough knowledge of relevant computer software: Microsoft Word, Outlook, Excel and PowerPoint and surveying online tools (e.g., Survey monkey).• Proficiency in using digital tools and AI-enabled features to draft, organize, summarize, and manage information efficiently across a range of administrative and operational tasks.• Extensive and diverse experience in more than one VPU and demonstrated ability to consistently manage and deliver agreed work program oversight, and quality enhancement of office support services. Experience in working with a Director is preferred.• Recognized ability to coach and mentor staff.• Excellent writing and oral communication skills. Required Competencies:
- Ability to set priorities according to the office agenda and objectives – Prioritize tasks that are urgent and/or important, that have a deadline, or as per requested by the Director.• Project and task management – Proven superb organizational skills, ability to plan and prioritize own work and work of internal clients.• Technology and systems knowledge – Exhibit excellent knowledge of WBG administrative systems (e.g., MyHR, SAP, Microsoft Office applications) and proficiency of technology or/and systems relevant to functional area, AI-enabled productivity tools. Ability to use these tools independently and guide others in applying them effectively..• Multitasking and proactiveness – Ability to work with different requests from internal and external clients, meeting deadlines and providing quality work of all tasks requested. Being proactive and addressing issues before they present.• Drive for Results – Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.• Institutional policies, processes, and procedures – Demonstrates relevant functional knowledge and understanding of institutional priorities, policies, operational and administrative procedures, and people. Ability to practically apply and guide others in policyapplication.• Versatility and adaptability – Demonstrates initiative and motivation to proactively learn new developments in relevant policies, procedures and technology. Is able to proactively identify, prevent and/or solve problems. Ability to participate in change activities and initiatives.• Office administration – Exhibits good understanding of unit's structure. Ability to organize, prioritize, coordinate, and monitor distribution of assistants' work in the unit.• Collaborate within teams and across boundaries – Collaborates across boundaries, gives own perspective and willingly receives diverse perspectives.• Create, apply and share knowledge – Applies knowledge across WBG to strengthen solutions for internal and/or external clients.• Make smart decisions - Interprets a wide range of information and pushes to move forward

This internal requisition is open to WBG and IMF staff only (including short-term and extended term consultants/ temporaries). External candidates are requested not to apply. In case an external candidate applies, their application will not be considered.

As the World Bank Group continues to evolve, we value candidates who:

- Demonstrate the ability to collaborate effectively across teams, disciplines, cultures, and institutional boundaries.
- Responsibly leverage digital and AI-enabled tools to enhance productivity, learning, and decision-making.
- Bring experience working in fragile, conflict-affected, and violent (FCV) contexts and are encouraged to highlight relevant experience in their application materials, where applicable.

WBG Culture Attributes:

- Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
- Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
- Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

WBG Five Managerial Competencies Include only for managerial positions The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.

📌 Senior Executive Assistant (Buenos Aires)
🏢 World Bank Group
📍 Buenos Aires