Application Configuration Specialist - SF LMS - EY Global Delivery Services
Other locations: Primary Location Only
Date: 22 Sept ****
Requisition ID: *******
Job Summary:
AE Config Lead will have full responsibility for the delivery of LMS solutions end-to-end working with Project Manager, QA resources and integration team
Essential Functions of the Job:
Leadership: Ability to inspire, guide, and mentor consultants throughout complex project lifecycles.
Configure SAP SuccessFactors Learning solutions aligned with organizational learning, compliance, and development strategies.
Translate business, HR, and L&D; requirements into scalable learning structures, curricula, assignments, and workflows.
Support activities including enhancements, releases, data migration, testing, and production support.
Integrate SAP SuccessFactors Learning with other SuccessFactors modules and enterprise systems using standard integration patterns.
Integration with third-party applications.
Collaborate with HR, IT, and analytics teams to ensure consistent learner data and reporting foundations.
Understand AI concepts such as recommendations, automation, and intelligent insights at an applied level, without owning model design.
Support reporting using Plateau reports / Stories.
Work closely with HR, L&D; stakeholders, and technical teams.
Prepare functional documents, test scenarios and Configuration workbooks.
Manage content integration (SCORM/AICC packages).
Ensure compliance with enterprise SDLC, data privacy, security, and responsible AI guidelines.
Apply AI assisted techniques to improve learning recommendations, completion tracking, and operational insights.
Leverage pre built AI capabilities within SAP and adjacent platforms (e.g., intelligent recommendations, automation, insights) to enhance learning outcomes.
Analytical/Decision Making Responsibilities:
Demonstrate, by example, in-depth knowledge of the EY competency principles and practices, including coaching, learning and mentoring.




Leader and team player – sets example for business analysts and others to follow
Create an open, honest, accountable and collaborative team environment
Knowledge and Skills Requirements:
SAP SuccessFactors Learning configuration and delivery expertise.
Strong understanding of learning management, compliance, and development processes.
Exposure to other SuccessFactors modules (e.g., Employee Central and Talent Modules).
Configure learning items, curricula, programs, certifications, and compliance training.
Handson LMS integrations with HR Core, Recruiting, Onboarding.
Strong knowledge on OCN integration with external content providers.
Experience in LMS imports.
Experience in custom reports and dashboards for learning analytics (SAC/ORD).
Experience using AI assisted tools or copilots for delivery, analysis, or documentation.
Working knowledge of automation or intelligent insights in L&D; contexts.
Experience with reporting, learning analytics, or content strategy.
Good knowledge of learning processes and compliance training
Strong communication and documentation skills.
Other Requirements:
Excellent communication.
Interpersonal skills to interact with business users and provide training/support.
Job Requirements:
Education:
A degree in Computer Science and/or a business related degree or equivalent work experience
Experience:
Minimum of 10+ years experience in SuccessFactors Learning Management.
Minimum 5+ End to End implementation experience or support projects in SF LMS .
Experience in global HR/talent management processes.
Work experience in a professional services industry preferred.
Certification Requirements:
SAP Certified – Learning Management.
At least one additional Talent Management module.
EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young General Limited, a UK company limited by guarantee, does not provide services to clients.
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📌 Application Configuration Specialist - Sf Lms - Ey Global Delivery Services (Buenos Aires)
🏢 Ernst & Young Advisory Services Sdn Bhd
📍 Buenos Aires