Darwoft is seeking a Senior Genesys Cloud Engineer to design, integrate, support, and optimize contact-center solutions.
This role requires close cooperation with the Spanish team during Spanish business hours, 10:00 AM–6:00 PM Spain time (approximately 5:00 AM–1:00 PM Argentina time).
Fluency in English and Spanish is required.
You will design and optimize routing, IVR, and omnichannel interactions, build integrations via REST/JSON APIs, and provide Level 2/3 support across enterprise
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