AgileEngine is seeking a Senior Help Desk Technician for a remote-first environment.
You will manage device lifecycle, access, and endpoint security, handling onboarding/offboarding, security tooling, and self-service resources.
Strong Google Workspace, Jira Service Desk, and English communication are essential.
Responsibilities include asset management, user access provisioning, and tiered IT support across multiple time zones.
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📌 Senior It Support Lead - Remote-First & Security (Victoria)
🏢 AgileEngine
📍 Victoria
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