Belong, the operating system for rental homeownership, seeks a senior leader to own the member experience after onboarding. You will oversee Concierge, Member Support, and Home Occupancy, shaping standards and scalable processes for homeowners and residents. You will coach managers, handle escalations, and drive continuous improvement with AI-enabled workflows, aiming to boost renewals, occupancy, and trust across the two stakeholder groups.
📌 Head of Member Experience & Operations (Buenos Aires)
🏢 Belong
📍 Buenos Aires
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