Overview

We are looking for Spanish Bilingual Virtual Medical Receptionist who will manage patient interactions, coordinate appointments, handle medical documentation, and ensure seamless communication between patients and healthcare providers. Your energetic and organized approach will help create a positive experience for every patient while maintaining strict adherence to confidentiality and healthcare regulations. This position offers an exciting opportunity to contribute to quality patient care from the comfort of your home.

Responsibilities

- Greet patients professionally via phone and electronic communication, ensuring a warm and helpful experience.
- Schedule appointments efficiently using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth.
- Verify insurance coverage, perform insurance eligibility checks, and process insurance claims with knowledge of Medicare, HIPAA compliance, and health insurance policies.
- Collect and review medical documentation, including care plans, clinical notes, and medical records, ensuring accuracy and completeness.
- Manage patient data entry, update electronic health records (EHR systems), and maintain meticulous documentation review procedures.
- Assist with billing processes by performing medical collection activities, CPT coding, ICD-9/10 coding, and supporting medical billing tasks.
- Handle multi-line phone systems with professional phone etiquette, respond promptly to patient inquiries, and direct calls appropriately.
- Support clinic operations by filing digital records,



managing electronic health records (EHR), and maintaining organized medical office files.
- Collaborate with clinical staff on intake procedures, appointment reminders, and follow-up communications to enhance patient service quality.

Requirements

- Proven experience in a medical receptionist or administrative support role within a healthcare setting; clinic or dental office experience is highly preferred.
- Proficiency in electronic health records management is essential.
- Strong knowledge of medical terminology, HIPAA compliance, and health insurance terminology.
- Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) and typing speed of at least 10 key digits per minute.
- Ability to perform insurance verification accurately and support medical collection activities effectively.
- Bilingual abilities are essential to serve diverse patient populations effectively.
- Exceptional customer service skills with professional phone etiquette and clear communication abilities.
- Organized with clerical experience in filing digital records and managing multi-line phone systems efficiently.

Join us as a Virtual Medical Receptionist where your enthusiasm for healthcare administration will make a meaningful difference in patients’ lives while advancing your career in a supportive environment!

Job Type: Full-time

Application Question(s)

- Are you available to work during 8:30AM to 4:30PM EST?

Experience:
- Medical Receptionist: 1 year (Required)

Language:
- Spanish (Required)

Work Location: Remote

📌 Virtual Medical Receptionist (Argentina)
🏢 Zenith Primary u0026 Urgent Care
📍 Argentina