Description & Requirements

The Business Services Analyst will provide end-to-end administrative and document support services across the Firm. This role combines advanced administrative services and document production expertise to ensure high-quality, efficient, and client-focused service delivery.

The role-holder is expected to consistently deliver one-pass, high-quality work across administrative, document, and operational activities; proactively identify improvement opportunities; support service governance initiatives; and contribute to projects and continuous improvement efforts.

Main responsibilities:

Operations & Administrative Services:
• Provide comprehensive administrative and business support services to attorneys, timekeepers, and business professionals
• Process expenses, invoices, reimbursements, and payments
• Generate trackers, organize, file and/or search information as required
• Consistently achieve individual targets, priorities, and developmental objectives aligned with the department's and Firm's direction
• Properly endorse all pending jobs to the next shift




• Report to the Supervisor all issues that may interfere with service delivery
• Adhere to all company policies, rules, and regulations
• Maintain confidentiality of Firm and client information
• Perform other tasks assigned by the Leadership team

Document Support:
• Manage intermediate to complex document production including but not limited to voice file transcription, copy typing, document markup, formatting, and the creation of documents in Word, Excel, and PowerPoint Presentations
• Ensure all work adheres to established brand standards, guidelines and templates
• Produce one-pass, high-quality outputs
• Conduct peer reviews where required
• Manage Firm and client records in line with data privacy policies
• Maintain confidentiality and compliance
• Accomplish assignments regardless of complexity, following established quality standards, in an accurate and efficient manner

Proj

📌 Business Services Analyst (Buenos Aires)
🏢 Baker McKenzie
📍 Buenos Aires