Description & Requirements

The eBilling Analyst will support the effective operation, maintenance and implementation of the Firm’s eBilling processes, client requirements and vendor platforms. The role will work closely with Billing, Collections, Revenue Management, Rates, Client Maintenance, Technology teams, vendors and client contacts to ensure invoices are submitted accurately, efficiently and in line with client guidelines and internal procedures.

Main responsibilities:

• Administer and maintain eBilling platforms, client profiles, matter information, timekeeper records, rates, budgets and user access.
• Support the onboarding and implementation of new eBilling clients and vendors, including system setup, testing, data validation and documentation
• Submit, monitor and follow up on electronic invoices through eBilling platforms and third-party vendor sites
• Review invoices for compliance with client billing guidelines and resolve issues that may result in rejection, reduction or resubmission
• Maintain accurate eBilling records, trackers,



submission requirements and client-specific documentation
• Troubleshoot platform, data upload, LEDES file, user access and invoice submission issues
• Monitor invoice rejections, reductions and aged invoices, coordinating resolutions with relevant internal teams, vendors and client contacts
• Prepare reports and metrics relating to eBilling operations, submission performance and recurring issues
• Identify opportunities for process improvement and contribute to system enhancements and strategic initiatives

Skills and experience:

• Bachelor’s degree preferred, or an equivalent combination of education and relevant experience
• Two or more years of experience in law firm eBilling, billing, revenue management, finance operations or professional services
• At least two years of eBilling experience, including exposure to platforms such as Legal Tracker, Collaborati, CounselGo and eBillingHub
• Knowledge of eBilling platforms

📌 eBilling Analyst (Buenos Aires)
🏢 Baker McKenzie
📍 Buenos Aires