At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
This position will only consider people currently allocated in Buenos Aires.
You will be instrumental in delivering high-quality technical managed services, supporting Rise with SAP customers in their SAP S/4HANA Private Cloud adoption journey, and ensuring customer satisfaction through effective service delivery, working along with other roles in SAP.
Key Responsibilities
- Serve as the primary contact for private cloud customers for technical delivery topics, technology discussions and other contractual entitlements for technical components as per contract.
- Be the technical landscape owner
- Responsible for leading technical delivery and management of system landscape as a representative of SAP Global Cloud Operations.
- Accountability as the single orchestrator for End2End delivery from SAP Global Cloud Operations.
- Introduce technical managed services scope, roles and responsibilities as part of customer onboarding to establish and strengthen the partnership.
- Develop strategic technical engagement via service planning with clients by acting as a trusted advisor to establish a focus on core services delivered.
- Proactive management of operational security risk by ensuring maintenance activities are addressed promptly, making customers aware of compliance reports and closure of risk letters.
- Act as a trusted technical advisor in safeguarding and sharing innovation roadmap with the customer.
- Maintain close collaboration with GCO (Integral Cloud Operations) Tech
📌 Analista Sap Basis Remoto | S/4Hana, Netweaver (Buenos Aires)
🏢 Semantix
📍 Buenos Aires
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